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Consumers Union Customer FAQ

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What is Consumers Union's Phone Number?

The question we are asked most often is about how to talk to Consumers Union customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Consumers Union Overview

What does Consumers Union do?

Consumers Union is a nonprofit dedicated to consumer rights and protection, operating as the advocacy branch of Consumer...
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What services does Consumers Union provide to its members?

Consumers Union offers a variety of services including product testing and reviews, consumer advocacy to protect rights,...
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What is the Consumer Reports publication?

Consumer Reports is a publication from Consumers Union, an independent nonprofit that provides unbiased product testing,...
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What is the difference between Consumers Union and other consumer advocacy organizations?

Consumers Union differs from other consumer advocacy groups by prioritizing independent research and rigorous testing while...
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Advocacy and Campaigns

What are some of the advocacy campaigns Consumers Union is involved in?

Consumers Union engages in several advocacy efforts focusing on consumer health, safety, finance, privacy, and the environment....
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Can I contribute to Consumers Union's advocacy efforts?

Individuals interested in supporting Consumers Union's advocacy work can contribute financially or participate in campaigns...
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Membership Information

Does Consumers Union offer any discounts or benefits to its members?

Consumers Union provides various advantages to its members, including exclusive content, special reports, and potential...
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Are there any fees associated with being a member of Consumers Union?

Consumers Union has membership options that may come with fees based on the services and benefits selected. Membership supports...
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Product Testing and Evaluation

How does Consumers Union conduct product testing?

Consumers Union utilizes a thorough and methodical testing process for products, relying on experts who evaluate numerous items...
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What are the criteria used by Consumers Union to evaluate products?

Consumers Union uses a systematic approach with criteria like performance, safety, reliability, and consumer satisfaction to...
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Accessing Consumer Reports

How can I access Consumer Reports if I am not a member?

You can access Consumer Reports without a membership by visiting a public library, which often provides online access or...
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What recent studies or reports has Consumers Union published?

Consumers Union regularly publishes reports addressing a wide range of consumer-related topics like product safety, healthcare...
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How does Consumers Union protect consumer privacy?

Consumers Union safeguards consumer privacy by educating individuals on their rights and advocating for stronger privacy laws....
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