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Constant Contact Customer FAQ

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What is Constant Contact's Phone Number?

The question we are asked most often is about how to talk to Constant Contact customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Constant Contact Customer Questions

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Integrations and Importing

Can I import my email list?

Constant Contact allows users to import email lists from various sources, such as CSV files and other services, simplifying...
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What are the available integrations with Constant Contact?

Constant Contact provides numerous integrations to improve its capabilities and connect with other existing tools. This...
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Can Constant Contact integrate with my e-commerce platform?

Constant Contact supports numerous e-commerce platforms, including Shopify and WooCommerce, enabling efficient integration for...
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Pricing and Plans

What are the different pricing plans?

Constant Contact provides various pricing plans, including the Email and Email Plus options. The Email plan covers essential...
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Does Constant Contact offer a free trial?

Constant Contact does not offer a traditional free trial but provides a risk-free trial for new users to explore features...
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Email Marketing Features

Can I track the performance of my email campaigns?

Constant Contact offers extensive tools for tracking email campaign performance, providing analytics on metrics like open rates...
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Can I schedule emails to be sent at a specific time?

Constant Contact enables users to schedule emails for future delivery, which helps maximize audience engagement. During...
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Can I create and send surveys using Constant Contact?

Constant Contact allows users to design and distribute surveys to gather audience feedback. With customizable templates and...
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How can I automate my email campaigns with Constant Contact?

Automating email campaigns through Constant Contact helps maintain audience engagement without manual effort. Users can set...
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Are there any restrictions on the type of content I can send?

Constant Contact enforces content guidelines to ensure compliance and recipient engagement, prohibiting spam, deceptive...
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Email List Management

Is there a limit on the number of contacts I can have?

Constant Contact has contact limits that vary by plan, with higher tiers allowing for more contacts. Users should choose a plan...
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What are the best practices for building an email list with Constant Contact?

To effectively build an email list with Constant Contact, keep the sign-up process simple, offer value through lead magnets,...
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What reports can I access to analyze my campaign performance?

Constant Contact provides various reports for analyzing campaign performance, including email metrics like open rates and...
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Customer Support and Resources

What type of customer support is available?

Constant Contact offers diverse support options, including a knowledge base with articles and videos, live chat for immediate...
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Does Constant Contact offer resources for email marketing training?

Constant Contact offers extensive resources for email marketing training, including articles, blog posts, and how-to guides....
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