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Concentra Customer FAQ

Top Answers & How-to Guides

What is Concentra's Phone Number?

The question we are asked most often is about how to talk to Concentra customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Concentra customer service, get an answer now.

Recent Concentra Customer Questions

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Services Offered

What services does Concentra provide?

Concentra provides an array of services centered on occupational health and urgent care. Their offerings include pre-employment...

Can Concentra perform drug testing for employment purposes?

Concentra provides drug testing services suitable for employment, which many employers use for hiring and ongoing screenings....

Does Concentra offer occupational health services?

Concentra provides extensive occupational health services aimed at supporting businesses and their workforce. These include...

Appointments and Visits

Where can I find a Concentra clinic near me?

To locate a Concentra clinic near you, visiting their official website is recommended, where a clinic locator allows you to...

Do I need an appointment to visit a Concentra clinic?

Patients can typically visit a Concentra clinic without an appointment thanks to both walk-in and scheduled appointment...

What are the operating hours of Concentra clinics?

Operating hours at Concentra clinics differ by location, typically aligning with standard business hours on weekdays and...

Patient Information

What should I bring with me to my appointment at Concentra?

When visiting Concentra, prepare by bringing a valid ID, your insurance card, relevant medical documents, employer-related...

Can I request my medical records from Concentra?

Individuals can indeed request their medical records from Concentra. This process usually involves submitting a formal request,...

Insurance and Costs

Does Concentra accept insurance?

Concentra generally accepts various insurance plans, but the coverage can differ by location. Patients should confirm their...

What is the cost of services at Concentra?

The costs of services at Concentra differ based on the type of service, location, and insurance coverage. Uninsured patients...

What type of insurance does Concentra accept?

Concentra accepts a variety of insurance plans, including major carriers and regional insurers, but the specific coverage may...

Test Results and Treatment

How long will it take to receive the results of my test at Concentra?

The duration to receive test results at Concentra varies by test type, generally taking a few days, while some specialized...

Can I receive treatment for a work-related injury at Concentra?

Concentra provides treatment for work-related injuries, offering comprehensive occupational health services. This includes...

Can I visit Concentra for non-work-related medical issues?

Concentra primarily focuses on occupational health but many locations also provide urgent care for non-work-related medical...
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