What is the process for connecting or disconnecting service?

Connecting or disconnecting service with Con Edison involves a series of steps designed to ensure a smooth transition for customers. For initiating a new service connection, a customer typically begins by filling out an application for service. This can be done online through the Con Edison website, where customers can find the relevant forms and information. It is important to provide all necessary documentation, which may include identification, proof of residence, and details about the property. Once the application is submitted, Con Edison will review it and may contact the customer for any additional information. The company will then schedule an appointment to complete the installation. During the appointment, a technician will come to the property to install the necessary equipment and ensure that everything is in proper working order. Customers are advised to be present during this visit to address any questions or concerns they may have. On the other hand, if a customer wishes to disconnect service, the process typically entails contacting Con Edison to request the disconnection. Customers can find the contact information on the Con Edison website. It is advisable to notify the company in advance to avoid any potential billing issues. After the request is made, a technician may visit the property to finalize the disconnection process. Please note that specific procedures and requirements may vary depending on location and the type of service being connected or disconnected. Therefore, customers are encouraged to consult the Con Edison website for the most up-to-date information and any potential changes to these processes. This will ensure that they have all the necessary details to facilitate their service connection or disconnection smoothly.