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CompuServe Customer FAQ

Top Answers & How-to Guides

How do I Contact CompuServe Customer Service?

The question we are asked most often is about how to talk to CompuServe customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I reset my password?

To reset your password on CompuServe, simply go to the login page and click on the "Forgot Password" link. You will then be prompted...

Are there parental controls available on CompuServe?

Yes, CompuServe provides parental controls to ensure a safe online experience for families. Our platform offers a range of features...
Ask any question you have about CompuServe customer service, get an answer now.

Recent CompuServe Customer Questions

my security question didn't work and now I'm locked out

We're sorry to hear that you're having trouble accessing your CompuServe account. This may occur if the wrong answer to the security question is provided multiple times. Unfortunately, we are unable to directly resolve this issue through this FAQ page. We advise you to wait for some time and try again, ensuring your answers are correct. As an additional security measure, ensure the caps lock is not on, as answers to security questions are case sensitive. Please remember, for security reasons, we cannot provide the answers to your security questions. If you continue experiencing difficulties logging in, consider going through the account recovery process.
Asked Mar 6, 2024 2:44 PM

Help me with my CompuServe customer service issue

Account Management

How do I reset my password?

To reset your password on CompuServe, simply go to the login page and click on the "Forgot Password" link. You will then be prompted...

Membership Benefits

What are the benefits of being a CompuServe member?

As a CompuServe member, you gain access to a wide range of exclusive benefits. Firstly, you become part of a thriving online community...

Device Compatibility

Can I use CompuServe on multiple devices?

Yes, you can use CompuServe on multiple devices. CompuServe offers multi-device access, allowing you to connect and use your account...

Payment Options

What payment methods are accepted for CompuServe subscriptions?

CompuServe offers a variety of convenient payment options for subscriptions. We accept major credit cards including Visa, Mastercard,...

Email Storage

Is there a limit to the amount of email storage on CompuServe?

No, there is no limit to the amount of email storage on CompuServe. Users can store their emails indefinitely without worrying about...

Download Speed

What is the download speed for files on CompuServe?

The download speed for files on CompuServe varies depending on multiple factors, such as the user's internet connection speed, the...

Email Contacts

Can I transfer my existing email contacts to CompuServe?

Yes, you can transfer your existing email contacts to CompuServe seamlessly. CompuServe offers a straightforward process to import...

Parental Controls

Are there parental controls available on CompuServe?

Yes, CompuServe provides parental controls to ensure a safe online experience for families. Our platform offers a range of features...
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