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Coinstar, Inc. Customer FAQ

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What is Coinstar, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Coinstar, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Coinstar, Inc. Customer Questions

what if the coins are bent or damaged

Coins that are bent or damaged may still be accepted by Coinstar machines, as they can usually process most coins. However, severely damaged coins might be rejected. In general, it's best to use coins that are in good condition to ensure a smoother transaction.
Asked Feb 6, 2025 10:34 PM

Help me with my Coinstar, Inc. customer service issue

Location and Availability

Where can I find Coinstar machines?

Coinstar machines are easily accessible in various locations like grocery stores, retail chains, and pharmacies. You can find...
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Are there any restrictions on using a Coinstar machine?

Coinstar machines have several restrictions; only U.S. coins are accepted, along with a possible processing fee deducted from...
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How often are Coinstar machines serviced?

Coinstar machines receive regular maintenance to ensure they work well, with servicing frequency varying based on their...
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Services Offered

What types of coins can I deposit in a Coinstar machine?

Coinstar machines accept a variety of U.S. coins, including pennies, nickels, dimes, quarters, and half dollars. They do not...
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Can I get cash for my coins at a Coinstar machine?

A Coinstar machine allows customers to exchange their coins for cash quickly and easily. After pouring coins into the...
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What are the options for cashing out at a Coinstar machine?

Customers have several choices for cashing out at a Coinstar machine, including receiving cash directly, choosing e-gift cards...
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Do Coinstar machines accept foreign currency?

Coinstar machines mainly accept U.S. coins and not foreign currency, although some specific machines might allow for certain...
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Does Coinstar offer any services other than coin counting?

Coinstar provides various services beyond coin counting, including exchanging coins for cash or e-gift cards from retailers,...
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Can I donate my coins directly at a Coinstar machine?

Coinstar machines may allow donations of coins, but this feature is only at select locations for specific charities. Users can...
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What currencies are accepted at Coinstar machines in different regions?

Coinstar machines mainly accept U.S. coins like pennies, nickels, dimes, and quarters. Some locations also take foreign coins,...
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Fees and Promotions

Is there a fee for using a Coinstar machine?

Coinstar machines generally have a service fee that varies by location and transaction type, and it can either be a percentage...
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Are there any promotions or rewards for using Coinstar machines?

Coinstar, Inc. occasionally has promotions that offer advantages such as lower transaction fees or bonus rewards for exchanging...
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Issues and Security

What security measures are in place for using a Coinstar machine?

Coinstar machines prioritize user security through robust design, encryption for personal data during transactions, regular...
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What should I do if a Coinstar machine doesn't accept my coins?

If a Coinstar machine rejects your coins, it may be due to their condition (dirty or damaged), certain non-circulated...
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Coinstar, Inc. issues reported to GetHuman
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