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Churchill Downs, Inc. Customer FAQ

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What is Churchill Downs, Inc.'s Phone Number?

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Recent Churchill Downs, Inc. Customer Questions

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Parking and Access

What are the parking options available at Churchill Downs?

Churchill Downs provides various parking options for events, including general parking close to the facilities and preferred...

Is there a lost and found service at Churchill Downs?

Churchill Downs has a lost and found service to help patrons recover items they may have lost. The service is located in a...

Are there any special access or VIP options available for events at Churchill Downs?

Churchill Downs provides various VIP and special access options for events, which enhance guest experiences through exclusive...

Food and Drink Policies

Can I bring my own food and drinks to the racetrack?

Churchill Downs, Inc. generally prohibits bringing outside food and drinks into their venues to ensure safety and promote...

Can I bring my own lawn chairs or blankets to sit on?

Churchill Downs generally permits guests to bring lawn chairs or blankets for added comfort during the races. However, it is...

Dress Code and Behavior

What is the dress code for attending races at Churchill Downs?

Churchill Downs encourages smart casual attire for races, with elegant clothing suggested for general admission areas. In...

What are the prohibited items at Churchill Downs?

Churchill Downs has a list of prohibited items to maintain guest safety and enjoyment during events. Commonly banned items...

Are pets allowed at Churchill Downs?

Churchill Downs generally prohibits pets on-site for safety and comfort reasons, though service animals assisting those with...

Children and Attendance

Are children allowed to attend races at Churchill Downs?

Children can attend races at Churchill Downs, which is family-friendly and caters to all ages. Some areas or events may have...

Are there any age restrictions for betting on races?

Churchill Downs, Inc. requires individuals to be at least eighteen years old to bet on races, but this age may be higher in...

Photography and Equipment

Can I bring my own camera to capture the races?

Guests at Churchill Downs Racetrack can generally bring personal cameras to photograph races, but there are restrictions on...

Is there a seating chart available for Churchill Downs?

Churchill Downs Racetrack does provide a seating chart that details various seating options for events, aiding guests in...

Events and Betting

What is the process for placing bets at Churchill Downs?

Churchill Downs provides a straightforward betting process for everyone. Bettors choose a bet type, determine the wager amount,...

What events are held at Churchill Downs throughout the year?

Churchill Downs hosts numerous events all year, with the Kentucky Derby being the most famous, occurring on the first Saturday...
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