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Chocolatesource.com Customer FAQ

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What is Chocolatesource.com's Phone Number?

The question we are asked most often is about how to talk to Chocolatesource.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Chocolatesource.com Customer Questions

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Product Information

What types of chocolates do you sell?

Chocolatesource.com provides a diverse range of chocolates, including dark, milk, and white varieties. They offer flavored...
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Are your chocolates organic?

Chocolatesource.com features various chocolates, including organic choices, depending on the brand. Organic chocolates are...
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Do you offer gluten-free chocolates?

Chocolatesource.com offers a range of gluten-free chocolates, clearly marked on their site. Customers should examine product...
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Are your chocolates kosher certified?

Chocolatesource.com features a variety of chocolates, some of which are kosher certified. Customers should review individual...
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What are the ingredients in your chocolates?

Chocolatesource.com features a diverse range of chocolates, each with specific ingredients according to flavor and dietary...
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Can I order custom chocolate shapes or flavors?

Chocolatesource.com offers a variety of chocolate products but custom shapes or flavors may vary based on order size,...
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Are there any allergens present in your chocolates?

Chocolatesource.com carries a variety of chocolates that may contain common allergens like milk, nuts, soy, wheat, and gluten....
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Shipping and Orders

Do you ship internationally?

Chocolatesource.com may ship internationally, but policies can differ based on country regulations and logistics. Users are...
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Do you have a minimum order requirement?

Chocolatesource.com does not have a strict minimum order requirement, allowing flexibility for customers. However, shipping...
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What is your return policy?

Chocolatesource.com has a return policy that allows refunds or exchanges within thirty days, provided items are unopened and in...
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Gift Services

Do you offer gift packaging or wrapping services?

Chocolatesource.com generally provides gift packaging and wrapping services to enhance the gift-giving experience. These...
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Can I include a personalized message with my order?

Chocolatesource.com allows customers to add personalized messages to their orders, enhancing the gifting experience. When...
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Samples and Storage

Do you provide samples before ordering?

Chocolatesource.com does not provide samples before purchase, focusing instead on their selection of quality chocolates....
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What is the best way to store chocolates?

To keep chocolates fresh and flavorful, store them in a cool, dry place at temperatures between sixty to seventy degrees...
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