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Chicago Cubs Customer FAQ

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The question we are asked most often is about how to talk to Chicago Cubs customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Chicago Cubs Customer Questions

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Ticketing and Promotions

What special promotions are available for fans?

Chicago Cubs provide various promotions during the season to enhance fan engagement, including themed nights, merchandise...
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How can I buy tickets for a Cubs game?

To buy tickets for a Cubs game, fans should go to the official Cubs website where they can find a specific ticket section to...
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How can I participate in fan events or meet-and-greets?

To engage in fan events or meet-and-greets with the Chicago Cubs, fans should regularly visit the official Cubs website for...
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Game Information

Where do the Cubs play their home games?

The Chicago Cubs host their home games at Wrigley Field in the Lakeview area of Chicago, Illinois. Since 1916, this historic...
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What are the age policies for attending games?

The Cubs have specific age guidelines for game attendance. Children under two can enter for free if they sit on an adult's lap,...
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What are the parking options for Wrigley Field?

Wrigley Field provides numerous parking choices, including official Cubs lots and nearby private garages. Some are within...
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How do I stay updated on upcoming games and events?

To keep up with upcoming games and events for the Chicago Cubs, fans should frequently visit the official team website for the...
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Venue Amenities

What amenities are available at Wrigley Field?

Wrigley Field features a range of amenities to improve the fan experience, including a historic ambiance, diverse food choices,...
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Can I bring bags or backpacks into the stadium?

The Chicago Cubs enforce specific rules regarding bags and backpacks at Wrigley Field for safety and comfort. Generally, larger...
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What concessions are offered at Wrigley Field?

Wrigley Field features a wide variety of food and drink options, including classic ballpark items like hot dogs and nachos,...
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Merchandise and Social Media

What kind of merchandise is sold at the ballpark?

At Wrigley Field, fans of the Chicago Cubs can purchase a diverse array of merchandise, from clothing like jerseys and caps to...
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How can I follow the Cubs on social media?

Cubs fans can keep up with the team on social media by following their official accounts on Twitter, Facebook, Instagram, and...
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Are there any opportunities for player autographs during games?

During Chicago Cubs games, fans can often find chances to get player autographs, especially before the game, during warm-ups,...
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Cubs History and Community

Are there any community programs associated with the team?

The Chicago Cubs actively participate in community programs, particularly through Cubs Charities, which aims to improve life...
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How can I learn more about the team's history?

To gain a deeper understanding of the Chicago Cubs' history, fans can check the official Cubs website for articles and...
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