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Cash My Fone Customer FAQ

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What is Cash My Fone's Phone Number?

The question we are asked most often is about how to talk to Cash My Fone customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Cash My Fone Customer Questions

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How It Works

How does Cash My Fone work?

Cash My Fone simplifies selling old mobile phones through an easy online process. Users select their device model, receive an...
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What types of devices does Cash My Fone accept?

Cash My Fone takes various devices, mainly smartphones and tablets from brands like Apple, Samsung, and Google. Other brands,...
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What condition does my device need to be in to sell it to Cash My Fone?

Cash My Fone accepts devices in various conditions, including new, used, and broken. New or like-new devices typically yield...
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How is the price for my device determined?

The price offered for a device by Cash My Fone is based on factors such as model, age, condition, and market demand. Newer...
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Can I get a quote for my device without sending it in first?

Yes, Cash My Fone allows users to obtain a quote for their device without sending it first by visiting the website, selecting...
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Selling Process

How long does it take to receive payment?

The duration to receive payment from Cash My Fone depends on factors like the device sold and payment choice. Generally, after...
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Do I need to include any accessories or chargers with my device?

When selling a phone to Cash My Fone, including accessories or chargers is typically unnecessary, but they may boost the...
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What happens if I send in a device and it does not meet the quoted condition?

When a device sent to Cash My Fone does not match the quoted condition, it is evaluated upon arrival. If it is found to be in...
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Can I cancel a sale after sending in my device to Cash My Fone?

Once a device is sent to Cash My Fone, cancelling the sale can be difficult as the process typically advances. It is crucial to...
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Is there a minimum device value to sell to Cash My Fone?

Cash My Fone does have a minimum value for devices, which varies based on the model, condition, and market demand. To find the...
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Post-Sale Information

Is there a warranty or guarantee provided for the devices purchased by Cash My Fone?

Cash My Fone generally does not provide warranties or guarantees on devices sold. Once a purchase is finalized, buyers cannot...
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Can I sell multiple devices at once to Cash My Fone?

Cash My Fone generally permits individuals to sell multiple devices simultaneously, but the procedure is influenced by the...
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What happens to my device after it is sold to Cash My Fone?

After a device is sold to Cash My Fone, it is evaluated for condition and value. It may be refurbished for resale or recycled...
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Payment and Shipping

What payment methods does Cash My Fone accept?

Cash My Fone provides multiple payment options to its customers, which may include direct bank transfers, PayPal, checks, and...
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What shipping options are available for sending my device?

Cash My Fone generally offers several shipping methods, including a complimentary shipping label for devices. After an online...
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