What happens if I send in a device and it does not meet the quoted condition?

If you send in a device to Cash My Fone and it does not meet the quoted condition, there are a few possible outcomes. Firstly, if the device is in a lower condition than stated, you will be notified and provided with a revised offer. You can choose to accept the new offer or decline it. In case you decline the revised offer, Cash My Fone will return the device to you at no cost. On the other hand, if your device is in better condition than quoted, Cash My Fone may offer a higher valuation. You will be contacted and given the option to accept the new offer or proceed with the original offer. Rest assured that Cash My Fone aims to provide fair valuations based on the accurate condition of your device to ensure a satisfactory experience for all customers.