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Carolinarustica.com Customer FAQ

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What is Carolinarustica.com's Phone Number?

The question we are asked most often is about how to talk to Carolinarustica.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Carolinarustica.com Customer Questions

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Order Tracking and Management

How do I track my order?

To track an order from Carolina Rustica, begin by checking your confirmation email for a tracking number and link to the...
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Can I cancel my order?

Carolina Rustica generally allows order cancellations before processing or shipping, but specifics can vary based on the item...
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Can I place an order over the phone?

Carolina Rustica primarily promotes online shopping for orders, but phone orders may not be standard. Those interested in this...
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Payments and Discounts

How do I apply a discount code to my order?

To apply a discount code on Carolinarustica.com, add items to your cart, go to checkout, and find the field for discount or...
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What payment methods do you accept?

Carolinarustica.com typically accepts major credit cards such as Visa, MasterCard, American Express, and Discover, along with...
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Do you offer financing options?

Carolinarustica.com provides various financing options to help customers manage their furniture purchases. These may include...
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Furniture Assembly and Services

How do I assemble the furniture?

Assembling furniture from Carolinarustica.com varies per item, so it typically includes a detailed manual. It is crucial to...
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Do you offer assembly services for your furniture?

Carolinarustica.com mostly provides rustic fine furniture without assembly services included in purchases. Some items may be...
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Are the materials used in your furniture sustainable?

Carolina Rustica focuses on quality furniture crafted from solid wood and durable materials, often sourced responsibly. Their...
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Returns and Warranties

What is your return policy?

Carolina Rustica has a detailed return policy emphasizing customer satisfaction, requiring returns within a set period after...
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Do you offer any warranties on your products?

Carolinarustica.com provides various manufacturer warranties on many products, which differ by brand and item. Customers should...
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What should I do if I receive a damaged item?

If you receive an item with damage from Carolina Rustica, promptly inspect it and document the damage with clear photographs....
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Shipping and Delivery

Do you offer international shipping?

Carolina Rustica offers various shipping options, including international deliveries, but policies differ by destination and...
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What is your shipping and delivery process?

The shipping process at Carolinarustica.com aims for efficient and timely delivery once an order is placed. After confirmation,...
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Are there any restrictions on shipping certain items?

Shipping restrictions may vary based on item type, size, and destination from Carolinarustica.com. Large or heavy items may...
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