What is your return policy?

At Carolinarustica.com, we strive to provide our customers with utmost satisfaction. If you are not completely happy with your purchase, we offer a convenient return policy to ensure a hassle-free experience. Our return policy allows you to return most items within 30 days of delivery for a refund or exchange. However, please note that certain items, such as personalized or customized products, may be non-returnable. To initiate a return, simply contact our customer service team who will guide you through the process and provide you with a return authorization number. Returned items should be in their original condition and packaging for a successful return. Please keep in mind that return shipping costs may apply. For further details and specific guidelines, kindly refer to our return policy page on our website.