What is your return policy?

Carolina Rustica maintains a comprehensive return policy designed to ensure customer satisfaction while also addressing the complexities associated with the sale of furniture and décor items. While specific terms and timelines for returns may vary, generally, customers should be aware that they must initiate a return within a predetermined period after delivery and ensure that items are in their original condition, complete with all parts and packaging. It is important for customers to closely inspect their items upon receipt. If any issues arise, such as damage or defects, it is advisable to document these concerns immediately, as this may facilitate a smoother return process. Carolina Rustica typically requires that customers provide proof of purchase and may ask for photographic evidence to support any claims regarding damaged goods. Certain items, especially those that are custom made or specially ordered, may be subject to different return guidelines. Additionally, return shipping fees may apply, which is something customers should be prepared to consider when thinking about a return. For the most accurate and detailed information regarding the return policy, including specific timelines, procedures, and exceptions, one should refer directly to the current Web page of Carolina Rustica. This will provide the most up-to-date and relevant instructions for the return process.