CareFirst is a popular insurance policy that is offered by Blue Cross Blue Shield insurance company. It offers many services including medical, dental, tuition assistance, and many more. In case you want to close your CareFirst account, you can follow the guidelines given in this article.
How Do I Cancel My CareFirst Account?
CareFirst is one of the policies that are provided by the Blue Cross Blue Shield healthcare insurance. The CareFirst services are available in Maryland, Washington DC, and a few parts of northern Virginia where it serves more than 3 million people and the company has high ethical standards for which it has won awards. There are many services that you can get using the CareFirst plan.
These services include a medical cover which is effective within 31 days after you enroll for it. You can include your family that is your spouse and children in this plan. CareFirst also has a dental plan which allows you to access quality oral care and this makes this plan to be even more convenient for you. You can also access quality eye care that includes eye exams and glasses using the CareFirst vision package.
How to Cancel Your CareFirst Account
If you want to cancel your CareFirst Account, you can only do it by talking to a CareFirst agent. To do so, you need to make a call to CareFirst directly. When your call goes through, explain to the CareFirst agent that you wish to do a CareFirst account cancellation. The agent will ask you about your personal information. They will also need you to verify and confirm this account.
The customer care agent from CareFirst will give you a statement and fax number. You should then state and write that you want to close your CareFirst account. You must also sign this statement and write down the date when you have signed it. The final step is then to fax this statement to the fax number that the CareFirst representative gave you.
Blue Cross Blue Shield will only cancel your CareFirst account when they receive the signed statement stating that you wish to close your account. Once CareFirst closes your account, it ceases to be effective immediately and therefore you can no longer use it to acquire any services. It is advisable to cancel your CareFirst account when you already have another cover just in case you get another unexpected incident. This will prevent you from paying out of pocket.
In case, your call to CareFirst requesting them to close your account does not go through, you can contact them through other ways which include;
Live Chat
You can live chat with a CareFirst customer support representative and explain to them that you want to cancel your CareFirst account. Live chat is a fast and convenient method of communication because you will receive an immediate response. The CareFirst customer care representative will explain to you the steps that you can take to close your CareFirst account.
Send an Email
You can also reach CareFirst by sending them an email. Explain to CareFirst how you would like them to assist you. You may not get a response from CareFirst before 48 hours but sending an email also has its advantages like providing records for future reference.
Social Media
CareFirst is also available on social media like Facebook and Twitter. However, due to the public nature of these apps, it is not advisable to air your issues here. It may also take a long time for you to get a response from CareFirst if you reach out to them through social media.
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