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How do I track the status of my order?

Asked 2 years ago
To track the status of an order placed with Candles.net, customers typically receive an order confirmation email shortly after completing their purchase. This email usually contains important information, including an order number and details about the items purchased. Once the order has been processed and shipped, Candles.net often sends a second email with a tracking number. This tracking number can be used to monitor the shipment's progress through the respective shipping carrier's website. Additionally, customers may find tracking updates by logging into their account on the Candles.net website, if they created an account during the purchasing process. By navigating to the order history section, customers can view current order statuses and shipment information. In cases where updates are not visible or if there are questions, it is advisable to check the Candles.net website for any specific guidelines or procedures related to order tracking. If more information is needed, the contact information found on their current web page may offer further assistance.
Answered Oct 14th 2025

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