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C28.com Customer FAQ

Top Answers & How-to Guides

What is C28.com's Phone Number?

The question we are asked most often is about how to talk to C28.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I unsubscribe from promotional emails?

To stop receiving promotional emails from C28.com, look for the unsubscribe link at the bottom of their emails. Clicking it...

What is C28.com's privacy policy?

C28.com has a privacy policy that outlines how it collects and protects customer information, such as names and payment...
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Recent C28.com Customer Questions

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Email and Account Management

How do I unsubscribe from promotional emails?

To stop receiving promotional emails from C28.com, look for the unsubscribe link at the bottom of their emails. Clicking it...
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What is C28.com's privacy policy?

C28.com has a privacy policy that outlines how it collects and protects customer information, such as names and payment...
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Payment and Purchasing Options

What payment methods are accepted on C28.com?

C28.com accepts major credit cards like Visa, MasterCard, American Express, and Discover, along with PayPal, gift cards, or...
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Can I purchase items as a gift and have them shipped directly?

Yes, one can buy gifts at C28.com and ship them directly to the recipient. Customers usually have the option to enter a...
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Do you offer bulk purchasing options for churches or organizations?

C28.com does offer bulk purchasing options for churches and organizations, allowing them to buy items at potentially lower...
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Order and Shipping Information

Do you offer international shipping?

C28.com provides international shipping for customers outside the United States, but shipping rates and delivery times depend...
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What is the return policy for C28.com?

C28.com has a return policy that allows returns within approximately thirty days, provided items are in original condition....
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Can I track the status of my order?

Customers can easily track their orders from C28.com using a confirmation email that includes a tracking number. This number...
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Can I cancel or change my order after it has been placed?

C28.com generally permits order cancellations or changes if the order is still being processed and not shipped. Prompt action...
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What should I do if my order hasn't arrived yet?

If an order from C28.com has not arrived, it's best to check your order confirmation email for details like the order number...
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Do you offer free shipping on certain orders?

C28.com may provide free shipping depending on promotions that change frequently. Customers should visit the website for the...
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Are there any restrictions on international shipping?

C28.com provides international shipping, but restrictions may apply based on the destination, local regulations, customs...
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Additional Services

Do you offer gift wrapping services?

C28.com usually does not offer gift wrapping services but provides unique products that make excellent gifts on their own....
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Do you have a mobile app for shopping?

C28.com does not have a specific mobile app but offers a mobile-friendly site for shopping. Customers can conveniently browse...
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What is the process for exchanging an item?

To exchange an item at C28.com, customers should first check the exchange policy on the website. Items usually need to be in...
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