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What is Burberry's return policy?

Asked 2 years ago
Burberry's return policy is designed to provide customers with a straightforward and reassuring shopping experience. Generally, customers have a period of thirty days from the date of receipt to return items. It is important to ensure that the items are in their original condition, with all tags attached, and have not been worn or altered. This policy applies to full-priced items and items purchased on sale as well. Additionally, customers may return items through various methods. Many choose to return items to a Burberry store, where staff can assist in processing the return smoothly. For those who prefer to return items by mail, packaging the item securely and including a completed return form is essential. Burberry typically provides guidance on their website for initiating a return shipment, ensuring it is as hassle-free as possible. There are certain items that may be exempt from being returned. Underwear, swimwear, and personal items often fall into this category for hygiene reasons. For specific circumstances such as limited edition or customized items, additional restrictions may apply. For the most accurate and current details regarding the return policy, customers are encouraged to check the information available on the official Burberry website. This ensures that they have access to the latest updates and guidelines regarding returns, exchanges, and any related procedures.
Answered Aug 11th 2025

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