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Can I cancel or modify my order?

Asked 2 years ago
Burberry allows customers to modify or cancel their orders, but the process is subject to certain conditions and timeframes. Generally, once an order is placed, there is a very short window in which modifications or cancellations can take place. This is primarily because orders are processed quickly to ensure timely delivery. If a customer wishes to cancel or modify an order, they should act promptly. The best approach is to check the order details on the Burberry website and look for any available options for modification or cancellation. If changes are possible, customers will usually find an option to manage their order through their account. During the checkout process, Burberry may provide guidelines regarding placing a cancellation request or making adjustments. Once an order has been dispatched, it becomes more challenging to modify or cancel it, and customers may have to consider the return process if necessary. To obtain the most up-to-date information regarding order modifications and cancellations, consulting the relevant sections of the Burberry website is highly recommended. This will ensure that customers have the latest details on policies and procedures, as they may vary by region or over time.
Answered Aug 11th 2025

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