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Brooks Customer FAQ

Top Answers & How-to Guides

What is Brooks's Phone Number?

The question we are asked most often is about how to talk to Brooks customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a physical store location where I can try on Brooks products?

Yes, we have physical store locations where you can try on Brooks products. Our stores are designed to provide customers with the opportunity...
Ask any question you have about Brooks customer service, get an answer now.
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Returns and Exchanges

How do I return or exchange a product?

To return or exchange a product, simply reach out to our customer service team for assistance. They will be able to guide you through...
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Order Tracking

How can I track my order?

To track your order with Brooks, simply log into your account on their website and navigate to your order history. From there, you...
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About Brooks

What is Brooks?

Brooks is a renowned company that specializes in athletic footwear, apparel, and accessories. With a rich history spanning over a century,...
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Products Offered

What products does Brooks offer?

Brooks offers a wide range of products catering to runners and athletes alike. Our collection includes premium running shoes for various...
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Return Policy

What is the Brooks return policy?

Brooks offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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International Shipping

Does Brooks offer international shipping?

Yes, Brooks does offer international shipping. Whether you're located in Europe, Asia, Australia, or anywhere else in the world, you...
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Payment Methods

What payment methods does Brooks accept?

Brooks accepts a variety of payment methods to provide customers with convenience and flexibility. We currently accept major credit...
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Discounts and Promotions

Are there any discounts or promotions available?

Yes, Brooks offers regular discounts and promotions to provide customers with additional value for their purchases. These offers may...
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Warranty Policy

What is Brooks' warranty policy?

Brooks' warranty policy ensures that customers are satisfied with their purchase. All Brooks products come with a limited warranty,...
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Order Modification

Can I cancel or modify my order after it has been placed?

Once an order has been placed with Brooks, canceling or modifying it may not be possible. We strive to process and ship orders as quickly...
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Physical Store Location

Do you have a physical store location where I can try on Brooks products?

Yes, we have physical store locations where you can try on Brooks products. Our stores are designed to provide customers with the opportunity...
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Help me with my Brooks customer service issue

Ask any question you have about Brooks customer service. We will do our best to get you answers right away.
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