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Breville USA Customer FAQ

Top Answers & How-to Guides

What is Breville USA's Phone Number?

The question we are asked most often is about how to talk to Breville USA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Breville USA Customer Questions

Bambino Plus will not enter descaling mode.

If your Bambino Plus is not entering descaling mode, ensure that the machine is turned off and unplugged. Then, hold down the 1-Cup and 2-Cup buttons while plugging the machine back in. Continue holding those buttons until the descaling mode is activated. If it still doesn't work, check that the machine is not due for regular cleaning and maintenance, as this could impact the functionality. If problems persist, please refer to the instruction manual for further troubleshooting steps.
Asked Dec 30, 2024 4:13 PM

Can I pay with 2 cards for the barista machine?

The payment methods available for purchasing a Breville barista machine depend on the retailer's policies. Many retailers allow split payments, but it's best to check with the specific retailer from which you're buying the product. Directly on the Breville USA website, however, purchases usually have to be made using a single payment method.
Asked Mar 19, 2024 3:32 AM

Help me with my Breville USA customer service issue

Product Support

What Do I Do If My Breville Coffee Maker Stopped Working?

If your Breville coffee maker stops working, there are a few things that you can do. You can troubleshoot the problem, call the...

What is the warranty coverage for Breville coffee makers?

Breville coffee makers usually come with a one-year limited warranty covering defects in materials and workmanship, effective...

Does Breville offer customer support for troubleshooting problems?

Breville provides support for troubleshooting issues with their products through various resources. Customers can access...

What should I do if my Breville coffee maker is leaking?

If a Breville coffee maker is leaking, first ensure the water reservoir is securely in place and check for cracks. Also,...

What are common issues with Breville coffee makers and how can I fix them?

Breville coffee makers, while reliable, can face challenges such as water leaks, uneven extraction, heating problems,...

Usage Guidelines

Are Breville coffee makers compatible with reusable coffee filters?

Many Breville coffee makers can work with reusable coffee filters, but compatibility varies by model. It is essential to check...

Can I use ground coffee with Breville coffee makers?

Breville coffee makers allow the use of ground coffee, accommodating various types including espresso and drip machines. It is...

What is the optimal brewing temperature for Breville coffee makers?

Breville coffee makers function best at brewing temperatures between 195°F and 205°F, as this range helps extract optimal...

Can I use flavored coffee beans with Breville coffee makers?

Breville coffee makers can indeed be used with flavored coffee beans, but caution is advised due to potential oil and flavor...

Are there any special features in Breville coffee makers that enhance brewing?

Breville coffee makers feature precise temperature control for optimal brewing, adjustable grind settings for customization,...

Maintenance and Care

What is the recommended maintenance for Breville coffee makers?

To maintain Breville coffee makers, use fresh, filtered water, and descale every two to three months, particularly in hard...

How do I clean my Breville coffee maker?

To clean a Breville coffee maker, start with unplugging and cooling it down. Remove grounds and wash the brew basket and...

Where can I find detailed user manuals for Breville products?

User manuals for Breville products are available on the Breville USA website, specifically in the support section. By entering...
We look to the Breville USA issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Breville USA issues reported to GetHuman
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