© GetHuman Inc.

Can I recover deleted files on Box?

Asked 5 months ago
Yes, Box provides a way to recover deleted files, allowing users to restore content that has been removed within a specific timeframe. When a file is deleted, it does not disappear permanently immediately; instead, it is moved to the trash. From the trash, users typically have the option to restore files to their original location. However, it is important to note that deleted files remain in the trash for a limited duration, usually up to thirty days, depending on the configuration set by the account administrator. After this period, files may be permanently deleted and become unrecoverable. If you are unable to find a deleted file in the trash, it may not be possible to retrieve it. For detailed instructions on how to recover deleted files, users are encouraged to refer to the support resources available on the Box website. These resources provide comprehensive guidance on managing files and folders effectively.
Answered Jul 9th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Box Questions

Need to call Box?

If you need to call Box customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Box

Box

Find a list of many popular Box questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Box Box Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!