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Are there any file type restrictions on Box?

Asked 2 years ago
Box does have certain file type restrictions to ensure the platform's integrity and security. Users can upload a wide variety of file types, including documents, images, audio files, and video files. However, specific formats may be restricted, particularly those that could pose security risks or are known for containing viruses. Common file types that are prohibited typically include executable files (.exe), script files (.bat, .cmd), and certain compressed files (.zip, .rar) that may contain potentially harmful content. Additionally, Box places limits on file size for uploads, which can vary based on the type of Box account being used. Users should refer to the official Box documentation or check the current web page for the most up-to-date information regarding file type restrictions, size limits, and any specific guidelines relevant to their account type. It is always a good idea for users to familiarize themselves with these details to ensure a smooth experience while using Box services.
Answered Jul 9th 2025

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