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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Borders, it is generally processed quite quickly to ensure timely delivery. This means that once you submit your order, it may not be possible to make changes or cancel it. However, there may be some exceptions depending on the status of the order. If it has not yet entered the shipping process, there might be a chance to modify or cancel it. It is important to check the specific order confirmation and any associated policies that come with it. Customers are encouraged to visit the current web page for specific terms regarding order changes or cancellations, as these details can vary and may be updated over time. If you find that you need to make a modification or cancellation, it is advisable to act quickly, as the window for making such requests is often limited. For any further inquiries, looking through the contact options available on the website can provide additional support.
Answered Aug 7th 2025

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