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Bocajava.com Customer FAQ

Top Answers & How-to Guides

What is Bocajava.com's Phone Number?

The question we are asked most often is about how to talk to Bocajava.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Bocajava.com Customer Questions

Help me with my Bocajava.com customer service issue

Ordering and Payment

How can I place an order?

To place an order with Bocajava.com, visit the website to browse their coffee selections and accessories. After selecting your...

What payment methods do you accept?

Bocajava.com accepts various payment options including major credit cards like Visa and Mastercard, as well as PayPal for...

Can I cancel or modify my order?

Bocajava.com generally permits order cancellations or modifications if the order has not yet been processed or shipped....

Do you offer wholesale pricing?

Boca Java provides wholesale pricing for businesses such as cafes and retailers wanting to buy coffee in bulk. This can lead to...

Are there any current promotions or discounts?

Boca Java regularly features various promotions and discounts that change with the season, holidays, or events, including price...

Shipping and Returns

Do you offer international shipping?

Bocajava.com generally focuses on shipping within the continental United States, but may offer some international shipping...

What is your return policy?

Boca Java's return policy emphasizes customer satisfaction, allowing returns within thirty days for unopened items in original...

Can I track my order?

Boca Java provides an order tracking system that sends a confirmation email with a tracking number and link once an order...

Coffee Products and Flavors

Are your coffee beans fair trade certified?

Boca Java emphasizes ethical sourcing of their coffee beans and offers some blends sourced responsibly, though not all are Fair...

What flavors of coffee do you offer?

Bocajava.com features a diverse selection of coffee flavors including single-origin, blends, and flavored options. They offer...

What are the current coffee blends in season?

Boca Java offers various coffee blends that change with the seasons. During colder months, expect bold flavors like chocolate...

Brewing Information

What brewing equipment do you recommend?

Boca Java offers various coffee brewing methods to suit personal preferences and desired experiences. Options include drip...

What brewing methods do you support?

Boca Java coffee can be brewed using various methods such as drip brewing, French press, pour-over, and espresso. Each...

How should I store my coffee beans for freshness?

To keep coffee beans fresh, store them in an airtight container in a cool, dark place, away from heat and sunlight. Avoid...

Are there subscription options available?

Boca Java provides multiple subscription plans tailored for coffee lovers, allowing regular delivery of fresh coffee beans....
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