What is your return policy?

Our return policy at Bocajava.com ensures customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must be in its original condition and packaging, with all accessories included. We cannot accept returns on opened or used products, except for cases of quality defects. To initiate a return, please contact our customer service team with your order details and reason for return. We will provide you with a return authorization and instructions on how to proceed. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part. At Bocajava.com, we aim to provide the best customer experience possible and address any concerns promptly and efficiently.