How Do I Update Personal Information with Bluebird by American Express?

Bluebird by American Express is just one of the many flexible ways to manage your finances without many of the typical fees associated with regular banking. Update your personal information under Profile and manage your account alerts under settings. You are also protected against fraud, have access to roadside and emergency assistance. Tracking your spending by category is also made more convenient.

Having easy access to your hard earned money is always your right. The trick is managing it with as few fees as possible, which is why some people prefer prepaid debit accounts or virtual accounts over an account at a brick and mortar bank. There are many perks in addition to fewer fees like getting your paychecks faster or having apps with more features. Even better, you can find prepaid card available at many financial institutions or credit card vendors. One credit card vendor, American Express, offers Bluebird. Its features include a user-friendly app, the ability to grant access to family members, 24/7 customer service, and emergency assistance. This guide will show you how to update your personal details and how to get the most out of your Bluebird debit card.

How to Find Your Account Settings

  1. To find your account settings via the website, go to bluebird.com and sign in. Next, select the settings option.
  2. To locate your settings using the app, open the app and click on the Menu option located on the upper left-hand corner. Then, select settings.

To update your personal information

  1. Select profile, which could be under settings or under its own tab depending on which version of the app you have.
  2. From here, you'll be able to update your email address and contact phone number and even mailing address and account PIN.

More of Your Account Options Under Settings

1. Notifications

After verifying you have the correct phone number by entering the code texted to you, you'll be able to receive updates by texting the appropriate code. Updates via email is also available.

2. Personal and Family Account Management

Here you can add certain preferences for your personal account and family accounts. Family accounts are given and controlled by the main account holder. You as the main account holder can give someone access to your Bluebird funds, but you control how much they spend.

3. Bluebird's customer service is available here 24/7 in case you have questions or need help.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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