How Do I Cancel My Bluebird Order?

The advent of technology has made it easy to navigate through life conveniently. From accessing your bank online to managing your money, you can use your smartphone or computer wherever you are. Gone are the days when you had to visit a financial institution to access your cash. Additionally, you can make purchases or pay bills by a simple tap on your device or gadget.

BlueBird is a program run by American Express. It allows banking clients to create online accounts from which they can store, manage, or spend their money. Also, customers can make payments via electronic payment networks. You can choose to apply for and use a Bluebird card for various financial transactions, including ATM withdrawals and paying merchants for goods and services.

For one reason or the other, you may decide to cancel a transaction or order you made on your account. After cancellation, you'll be able to receive the full amount you spent on the transaction. But first, how do you go about rescinding your order? Read on to find out more.

The steps

You can easily cancel an online transaction if you made the order on the same day. All you have to do is:

1. Go to the official BlueBird website
2. On the home page, you should see a login option towards the top of your screen. Click on it
3. You'll be redirected to the sign-in page where you should enter your Username and Password and then tap on login
4. Once you've accessed your information, navigate through your account to the order/payment section
5. Click on the transaction you would like to cancel (If the payment status says processing, you can cancel the order)
6. The system will expand the details and give you an option to Cancel payment that you should tap to finalize the cancellation process
7. If you don't see the cancel payment option, you may be facing cancelation limitations due to specific timeframe restrictions or the maximum number of cancellations

Clients who find themselves in step 7 can contact the customer service department for assistance. To connect with and speak to an agent, use the means below.

Phone number

BlueBird users can get hold of one of the company's agents via phone. This is the fastest and easiest way to reach the company's representatives. During the phone call, you can submit your issue in detail, and an employee will assist you. The agents can also follow up on previous issues you had and even provide essential tips about BlueBird accounts.

Help Desk

For those who feel like a live conversation isn't their thing, chatting via the online help desk could be a solution. Here, you will find various help topics in the forum. All you have to do is skim through the pages, select a topic, and chat with an agent. The company reps will guide you through the cancellation of your order. And with a written record of the conversation, you can quickly fix the problem by referring to the chat.