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Blue Cross and Blue Shield (ND) Customer FAQ

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What is Blue Cross and Blue Shield (ND)'s Phone Number?

The question we are asked most often is about how to talk to Blue Cross and Blue Shield (ND) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Blue Cross and Blue Shield (ND) Customer Questions

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Finding Providers

How do I find a doctor in your network?

To find a doctor in the Blue Cross and Blue Shield of North Dakota network, visit their official website for a search tool that...
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What is your policy on out-of-network providers?

Blue Cross and Blue Shield of North Dakota's out-of-network policies differ by plan, often resulting in higher costs. Members...
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Insurance Plans

What are the benefits of having Blue Cross and Blue Shield insurance?

Blue Cross and Blue Shield insurance provides members access to a large network of healthcare providers, comprehensive coverage...
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What types of insurance plans do you offer?

Blue Cross and Blue Shield of North Dakota provides a range of insurance plans, including individual, family, Medicare...
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Can I add family members to my policy?

Yes, Blue Cross and Blue Shield of North Dakota typically allows adding family members to your policy, which may include...
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Coverage Details

What do I need to know about my deductible?

A deductible is the upfront amount you must pay for healthcare services annually before your insurance contributes. It is...
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Are preventative services covered under my plan?

Preventive services are generally covered by Blue Cross and Blue Shield of North Dakota plans, in line with the Affordable Care...
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What is telehealth and is it included in my plan?

Telehealth involves using technology for remote healthcare services, including virtual consultations. It is convenient and can...
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Personal Information

What should I do if I lose my insurance card?

If your insurance card is lost, first try checking digital resources from Blue Cross and Blue Shield of North Dakota to access...
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How do I update my personal information?

To change personal details with Blue Cross and Blue Shield (ND), members can usually do this via the online portal after...
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Wellness and Support

What resources are available for mental health support?

Blue Cross and Blue Shield of North Dakota provides various mental health resources, including access to licensed professionals...
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How often can I get prescriptions refilled?

The frequency of medication refills depends on the drug type, doctor's directives, and your insurance plan with Blue Cross and...
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Are there any wellness programs offered?

Blue Cross and Blue Shield of North Dakota provides various wellness programs aimed at enhancing member health and well-being,...
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Claim Process

How do I file a claim for medical expenses?

To file a medical expense claim with Blue Cross and Blue Shield of North Dakota, gather necessary documents like itemized bills...
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How do I appeal a denial of coverage?

Members of Blue Cross and Blue Shield of North Dakota can appeal a coverage denial by reviewing the denial letter to understand...
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