What is telehealth and is it included in my plan?

Telehealth refers to the use of technology to provide healthcare services remotely. This can include virtual consultations with healthcare providers through video calls, phone calls, or messaging. Telehealth has become an increasingly popular option for patients seeking medical advice or treatment from the comfort of their own homes, especially for non-emergency cases. The convenience of telehealth can significantly save time and may sometimes enhance access to care, particularly for individuals living in remote areas. As for whether telehealth services are included in your specific Blue Cross and Blue Shield (ND) plan, coverage may vary based on the type of plan you have. Some plans may fully cover telehealth visits, while others might require a copayment or may have limitations regarding which services can be provided through telehealth. To obtain precise information about telehealth coverage in your plan, it is best to review the benefits outlined in your policy documents. Additionally, visiting the official BCBS website can provide you with detailed information about telehealth services and any potential changes to coverage.