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Blockbuster Customer FAQ

Top Answers & How-to Guides

How do I Contact Blockbuster Customer Service?

The question we are asked most often is about how to talk to Blockbuster customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What happens to my account if I do not rent for a long time?

If a Blockbuster account remains inactive for a long period, it may be classified as inactive, which could lead to being placed...
Ask any question you have about Blockbuster customer service, get an answer now.
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Recent Blockbuster Customer Questions

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Movie Availability

What types of movies are available to rent at Blockbuster?

Blockbuster provides a wide variety of movies for rent, including genres such as action, comedy, drama, horror, and romance....
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Can I rent video games from Blockbuster?

Blockbuster has historically offered video game rentals along with movies, providing access to popular titles across various...
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Can I reserve a movie in advance?

Blockbuster generally does not permit advance reservations for physical rentals, operating instead on a first-come,...
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What are the popular genres available at Blockbuster?

Blockbuster features a diverse selection of popular genres to meet various interests, including action and adventure, comedy,...
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Are older movies or classic films still available for rent?

Blockbuster typically maintains a diverse collection of films, including older and classic titles, though availability can vary...
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Rental Policies

How many movies can I rent at a time?

The number of films a customer can rent from Blockbuster simultaneously depends on their rental plan, with options allowing for...
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How long is the rental period for movies at Blockbuster?

The rental duration for movies at Blockbuster generally spans from one to three days for in-store rentals, while Blockbuster...
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Are there any late fees for returning movies?

Blockbuster traditionally enforces late fees when movies are returned past the rental deadline. These fees can vary by rental...
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Can I return a movie to any Blockbuster location?

Blockbuster allows customers to return rented movies to any store location, making the process more convenient. It is advisable...
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What happens if I lose or damage a rented movie?

If a rented movie from Blockbuster is lost or damaged, the customer is typically charged for replacing it, often at retail...
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Can I renew the rental period for a movie?

Blockbuster generally permits customers to extend the rental period for a movie, subject to certain conditions. Renewals are...
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Is there a membership fee to rent movies from Blockbuster?

Blockbuster usually does not impose a membership fee for movie rentals. Instead, they allow rentals on a pay-per-use basis,...
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What should I do if my rented movie is defective?

If a rented movie from Blockbuster is defective, first inspect it for scratches and try different devices for playback. If it...
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Customer Experience

Is parental control available on Blockbuster rentals?

Blockbuster rentals include parental control options that help parents regulate what their children view. These controls allow...
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Can I buy movies instead of renting them at Blockbuster?

Blockbuster mainly offers rental services for movies and games, but some locations might sell items. To find out what is...
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Are there any promotional offers for new customers?

Blockbuster frequently runs promotional offers to entice new customers, which may include free trials, the first month at...
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How can I suggest movies for Blockbuster to carry?

Blockbuster appreciates customer recommendations for movies, and while there is no official submission process, suggestions can...
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What happens to my account if I do not rent for a long time?

If a Blockbuster account remains inactive for a long period, it may be classified as inactive, which could lead to being placed...
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