We're sorry to hear you're having trouble with your Bissell Pet Stain Eraser Powerbrush. If the device is not holding a charge, first, try charging it for at least 4-5 hours without any interruptions. Sometimes a full, uninterrupted charge can help. If the issue persists, the problem might be with the battery or charger. Ensure that the charger is properly plugged into an outlet and that the connections between the charger and the unit are clean and secure. If you're still experiencing the same problem, it may be best to replace the battery. If the device is still under warranty, contact Bissell's customer service for the best assistance.
Asked Apr 11, 2024 6:16 PM