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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Bigdweb.com, the ability to cancel or modify it depends on several factors, including the timing of the request and the status of the order. It is important to act quickly if you need to make changes or cancel an order, as orders are often processed swiftly for shipping. To cancel an order, it is advisable to check the order status on the website or within the customer account. If the order has not yet been processed for shipping, it may be possible to cancel it directly. For modifications, such as changing the quantity or replacing an item, customers may find options limited once the order is confirmed. Bigdweb.com desires to ensure customer satisfaction, so contacting customer service may provide clarity and assistance regarding specific requests. Information on how to address cancellation or modification inquiries can usually be found on the current web page, including potential contact details if direct assistance is needed. Always review the policies detailed on the website for up-to-date guidelines concerning order management.
Answered Sep 11th 2025

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