Updated October 7, 2025

Bellocandle.com Customer FAQ

Recent Bellocandle.com Customer Questions

Help me with my Bellocandle.com customer service issue

Ordering and Payments

How do I place an order?

To place an order on Bellocandle.com, go to the site, browse items, select products, and add them to your cart. Review your...

What payment methods are accepted?

Bello Candle provides various payment methods including major credit and debit cards such as Visa, MasterCard, American...

Can I cancel or modify my order after it has been placed?

The ability to cancel or modify an order at Bellocandle.com depends on the order status. If it has not yet shipped, changes may...

Can I combine multiple orders for shipping?

Bello Candle Co. usually handles each order separately, so combining orders for shipping is not common. To avoid extra shipping...

Do you ship internationally?

Bello Candle Company may offer international shipping, but details can differ based on location and product availability. It is...

How long does shipping take?

Shipping durations from Bellocandle.com depend on the chosen shipping method, the destination, and seasonal demand, usually...

Can I track my order?

Yes, orders from Bellocandle.com can be tracked using the confirmation email, which usually includes a tracking number and link...

How are the candles shipped to ensure they arrive safely?

Bellocandle.com prioritizes the safe shipping of their candles by using durable packaging materials that protect against damage...

What is your return policy?

Bello Candle Co. offers a customer-friendly return policy allowing returns within a certain timeframe, usually thirty days, for...

Are there any discounts or promotions available?

Bellocandle.com regularly presents various discounts and promotions, including sales and special deals for newsletters or...

Are there any upcoming promotions or sales I should be aware of?

Bello Candle Co. frequently offers promotions like seasonal sales and discounts on selected products. To stay informed about...

Are your candles eco-friendly?

Bello Candles focuses on eco-friendliness by using sustainable materials like soy and beeswax, which are renewable and...

How do I care for my candles to maximize their lifespan?

To increase the lifespan of candles, handle and store them properly. Trim wicks to a quarter inch before lighting, allow for a...

What are the different fragrances available for your candles?

Bello Candle Company offers a wide variety of fragrances, including calming classics like Lavender and Vanilla, invigorating...

Are there seasonal or limited edition candles offered?

Bello Candle Company regularly offers seasonal and limited edition candles, themed around holidays or special events. These...

What are the benefits of using natural ingredients in your candles?

Utilizing natural ingredients in candles, such as soy wax and essential oils, leads to cleaner burning, improved air quality,...

Do you offer wholesale options?

Bello Candle Company provides wholesale options for businesses wanting to buy in bulk, such as retailers and boutiques. Their...

Do you have a subscription service for receiving candles regularly?

Bellocandle.com does not offer a subscription service for regular candle deliveries. Instead, customers can choose from a wide...

Can I get personalized labels on my candle orders?

Bello Candle Co. provides options for personalized labels on candle orders, suitable for various occasions. Customers can...

Do you provide bulk orders for events or occasions?

Bello Candle Company does offer bulk orders suitable for various events, allowing for customization of fragrances, styles, and...

Are there any safety precautions I should take while using your candles?

Bello Candles recommends several safety measures for candle use, such as using heat-resistant surfaces, trimming wicks,...

What are the safety features of your candle products?

Bello Candle Company prioritizes safety with its products by using non-toxic materials and natural fiber wicks to limit soot...

What is your privacy policy?

Bello Candle Company prioritizes customer privacy and has policies to safeguard personal data. Their privacy policy outlines...

How do I get updates on new candle collections?

To receive updates on new collections from Bello, customers should frequently check the official website, as new arrivals are...

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