Bell Aliant Customer FAQ

Bell Aliant offers specially tailored packages to serve seniors with low income, providing affordable and accessible options for internet, TV, and phone services. These packages may include discounts and reduced rates to help manage monthly expenses. Typically, you would need to provide proof of income or eligibility to qualify for these packages.

To reconnect your Bell Aliant services after returning from vacation, first log in to your online account. Navigate to the "Manage My Accounts" area and select the specific service you wish to reactivate. There should be an option to reconnect the service. If you're having trouble, or this option isn't available, a call to Bell Aliant's Customer Service may be necessary to discuss the reactivation of your services. Make sure to have your account details, like your account number, handy for the fastest service. Please note there might be a reactivation fee based on your specific terms and conditions.

We're sorry to hear that you're having this issue. There could be various reasons for a technician not showing up as scheduled, like miscommunications, scheduling errors, or unforeseen circumstances. Rest assured, Bell Aliant takes such matters very seriously and prioritizes customer service. You'll typically receive a call or message from the company if there's any change to the appointment. However, if that didn't happen in your case, please schedule a new appointment or wait for the company to contact you about rescheduling. We apologize for any inconvenience caused.