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Barneys at Saks Customer FAQ

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What is Barneys at Saks's Phone Number?

The question we are asked most often is about how to talk to Barneys at Saks customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Barneys at Saks Customer Questions

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Size and Sizing

How do I find my size?

To determine your size at Barneys at Saks, you can utilize the size charts on product pages, which list measurements for bust,...
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What sizing guides are available for clothing?

Barneys at Saks offers a variety of sizing guides for women's, men's, and children's clothing, detailing essential measurements...
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Returns and Adjustments

What is the return policy for Barneys at Saks?

Barneys at Saks allows returns of most items within thirty days for a full refund, provided items are in original condition...
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What is the policy for price adjustments?

Barneys at Saks allows price adjustments within fourteen days of purchase if an item goes on sale. Customers must keep their...
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Payments and Promotions

What are the accepted payment methods?

Barneys at Saks provides a range of payment options, including major credit cards like Visa and MasterCard, debit cards, and...
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Are there any ongoing promotions or sales?

Barneys at Saks frequently has promotions and sales, including seasonal discounts and special holiday offers. Customers are...
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Order and Shipping

Can I track my order?

Customers can track their Barneys at Saks orders through a confirmation email that includes a tracking number and a link to the...
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What is the shipping cost and delivery time?

Barneys at Saks provides various shipping options, with costs determined at checkout based on order size and location. Standard...
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Do you offer international shipping?

Barneys at Saks provides international shipping to several countries, though item availability and destination may affect this...
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Can I cancel or modify my order?

Barneys at Saks allows order cancellations or modifications within a limited timeframe, especially if the order has not been...
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What are the delivery options for large items?

Barneys at Saks offers several delivery options for large items, including white glove delivery for delicate goods and standard...
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Gift Cards and Loyalty

What is the loyalty program and how does it work?

Barneys at Saks has a loyalty program that rewards customers with points for qualifying purchases, which can be redeemed for...
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Are gift cards available?

Barneys at Saks does provide gift cards, making them an ideal choice for gifting luxury fashion items. These cards come in...
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How do I redeem a gift card?

To use a gift card at Barneys at Saks, customers can present it in-store at checkout for scanning, or they can enter the card...
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Customer Service and Feedback

What is the customer feedback and review process?

Barneys at Saks values customer feedback as a vital part of improving service and product quality. Customers can share reviews...
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Are there any exclusive collections at Barneys at Saks?

Barneys at Saks offers a distinctive range of exclusive collections, featuring unique designs and collaborations with esteemed...
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Can I make purchases with a personal shopper?

Barneys at Saks provides personal shopping services that enhance the shopping experience by offering tailored assistance....
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Does Barneys at Saks have a layaway program?

Barneys at Saks currently does not provide a layaway program. However, various payment methods are accepted, including credit...
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