How Do I Report Fraud to Barclays?

Barclays is a leading American financial institution that offers different banking and investment services. Online and mobile banking services have given rise to fraudulent activities. If you are a victim of such unauthorized banking transactions with Barclays, you can connect with the bank's customer service team. Once you report the issue, the bank will start an investigation into the issue. It is advisable to immediately block your account or card till the issue is resolved.

Dec 9, 2022

Barclays US is the leading financial institution, which is headquartered in the US. The global payment services offer different banking services for investments, corporate accounts, retail banking, or personal banking.

Just like many other financial institutions, Barclays is also prone to attack from fraudsters. If you encounter any suspicious transaction done using your Barclays debit or credit card, then this article will be helpful for you.

As a loyal customer, you can easily report fraudulent activity in your Barclays account. The Barclays customer support team will help you solve the issue immediately.

When Should You Report Fraud to Barclays?

Barclays uses high-end encryption techniques to keep your account safe from online scammers or fraudsters. Here are some reasons to connect with the bank's helpdesk to inform about a suspicious banking activity with Barclays.

  • If you get an alert about an online unauthorized transaction
  • If your Barclays debit or credit card is stolen or lost
  • If you receive unknown phone calls for loans
  • If a company associated with your business account informs data breaches
  • If you receive medical bills for a service you did not avail for
  • If you spot unknown charges in your monthly credit card report

Steps To Report Fraud to Barclays Bank

Here are some easy ways to contact your Barclays bank branch to report fraudulent activity in your Barclays account.

Contact Customer Support Team

Barclays bank has a dedicated toll-free number for contacting customer support representatives. A live agent will immediately connect with you over the call and help you address the issue.

The Barclays team will investigate the issue and provide a case reference number. It is confirmation that your complaint has been registered with the bank.

Use Barclays Website

  1. Log in to your Barclays banking account.
  2. Go to the Security Center tab.
  3. Here, the bank will provide the options to inform about a suspicious banking activity with Barclays. You can follow the instructions on the website and finish your report submission.
  4. Barclays bank asks customers to fill an online claim submission form on their website. The disclaimer form will contain details about your case.
  5. You must submit this form as soon as possible to get your refund amount in case of unauthorized transactions in your Barclays account. You can connect with Barclays' customer service representative to guide you with this process.

Other Steps To Tackle ID Theft in your Barclays Account

Identity or ID theft occurs when a fraudster hacks your bank account. Here are some essential steps you must take to report fraudulent activity in your Barclays account.

  • Contact your other financial institutions to make sure other bank accounts have not been hacked. You must immediately close your bank account or increase or change security measures.
  • Change your online banking password and ID.
  • Block your debit or credit card by connecting with Barclays' customer support team.
  • Check other companies which have access to your account. It includes electricity, cable, phone, and other utilities.
  • Complain to the police by contacting the local law enforcement officials. Get a copy of the report and submit it to the creditors as evidence.
  • Register a complaint with the Federal Trade Commission. They will investigate to find the hackers involved. You must submit copies of fraudulent documents and transactions to help them reach the hacker faster.

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