Updated May 3, 2024

Balmworks.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Balmworks.com Customer Service?

The question we are asked most often is about how to talk to Balmworks.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I track my order status?

Yes, absolutely! At Balmworks.com, we understand the importance of keeping customers informed about their orders. Once you've successfully...

Ask any question you have about Balmworks.com customer service, get an answer now.

Contact Balmworks.com customer service

Company Information

What is Balmworks.com?

Balmworks.com is an online platform that offers an extensive range of high-quality balms and skincare products. Our company is dedicated...

Products

What products does Balmworks.com offer?

Balmworks.com offers a wide range of high-quality skincare products that cater to various needs. Our product line consists of nourishing...

Ethics

Are Balmworks.com products cruelty-free?

Yes, all Balmworks.com products are cruelty-free. We are committed to providing ethical and sustainable products that have not been...

Are Balmworks.com products vegan?

Yes, all products offered on Balmworks.com are vegan. We understand the importance of providing products that align with different...

Manufacturing

Where are Balmworks.com products manufactured?

Balmworks.com products are proudly manufactured in the United States. We prioritize the quality and safety of our products, which is...

Returns

Can I return or exchange a product?

Yes, we offer returns and exchanges for products purchased directly from Balmworks.com. If you are not satisfied with your purchase,...

Shipping

How long does shipping take?

Shipping times vary depending on the destination and the shipping method selected. At Balmworks.com, we strive to process and ship...

Do you offer international shipping?

Yes, we offer international shipping to many countries worldwide. At Balmworks.com, we understand that our products are sought after...

Payment

What payment methods are accepted?

We accept various payment methods to provide our customers with convenience and flexibility. At Balmworks.com, we strive to accommodate...

Skin Types

Are Balmworks.com products suitable for all skin types?

Yes, Balmworks.com products are suitable for all skin types. Our products are carefully formulated using the highest quality ingredients...

Loyalty Program

Is there a loyalty program or rewards program?

Yes, Balmworks.com offers a loyalty program called Balm Rewards. By signing up for this program, customers can earn points on their...

Order Tracking

Can I track my order status?

Yes, absolutely! At Balmworks.com, we understand the importance of keeping customers informed about their orders. Once you've successfully...

Help me with my Balmworks.com customer service issue

Ask any question you have about Balmworks.com customer service. We will do our best to get you answers right away.

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Updated May 3, 2024