Updated September 25, 2025

Babygrams.com Customer FAQ

Recent Babygrams.com Customer Questions

Help me with my Babygrams.com customer service issue

Customization and Personalization

Can I customize my Babygrams?

Babygrams.com provides various customization options for products, allowing customers to personalize colors, designs, and...

What types of pictures can I upload?

Users can upload various images at Babygrams.com, including newborn photos, milestone celebrations, candid moments, and family...

What types of pictures can be sent in a Babygram?

Babygrams.com allows for a wide variety of images, including photos of newborns, milestones, family events, and daily life....

Are there any size limitations for uploaded images?

Babygrams.com enforces size restrictions on uploaded images, usually limiting them to a few megabytes for efficient...

What is the process for submitting custom requests or ideas for Babygrams?

Submitting custom requests to Babygrams.com involves identifying the desired product type and detailing the request, including...

Can I create a Babygram collage with multiple images?

Yes, Babygrams.com allows users to make collages with multiple images, enabling the combination of various photos into unique...

How long does it take to receive my Babygram?

The time taken to receive a Babygram varies based on order processing and chosen shipping method. Standard shipping is...

Can I track my Babygram order?

Yes, customers can track their Babygram orders once dispatched by using the tracking number sent via email. For full...

Is there a limit on how many Babygrams I can send?

Babygrams.com does not specify a limit on sending Babygrams, but there may be policies in place for fair usage. Users should...

Can I request a specific delivery date for my Babygram?

Customers generally have the option to request a particular delivery date for their Babygram, but this may depend on factors...

What happens if a Babygram is lost in transit?

When a Babygram is lost during shipping, Babygrams.com usually has a process for addressing the issue. Customers are encouraged...

Can I select a specific delivery time within the day for my Babygram?

Babygrams.com allows you to request a preferred delivery date, but the exact time may vary and isn't always guaranteed. It is...

What is your return policy?

Babygrams.com has a return policy designed to ensure satisfaction, requiring items to be in original condition with packaging...

How do I report issues with the Babygram service?

To report issues with the Babygram service, customers should follow the guidance on the website for contact details and issue...

What type of support do you offer if I encounter problems with my order?

Babygrams.com offers various support options for customers facing order issues, including a FAQs section for common inquiries...

What kind of feedback have you received from previous customers?

Babygrams.com has received varied feedback from customers, highlighting the quality and uniqueness of their products, as well...

Are there any partnerships with other businesses related to Babygrams?

As of October 2023, Babygrams.com collaborates with various businesses to offer unique products promoting family bonding and...

What payment methods do you accept?

Babygrams.com accepts an array of payment options, including major credit cards like Visa and MasterCard, as well as PayPal. It...

Are there any discounts available?

Babygrams.com frequently has various promotions and discounts that may change due to seasons or special events. Customers can...

Are there any membership benefits for frequent users of Babygrams?

Babygrams.com provides various membership perks for frequent users, including discounts, exclusive deals, and possibly loyalty...

Can I send a Babygram as a gift?

Yes, Babygrams can be gifted to celebrate new arrivals or support new parents. Babygrams.com has various customizable packages...

Can I schedule recurring Babygrams for special occasions?

Babygrams.com currently does not support scheduling recurring deliveries for special occasions. Each order must be placed...

Do you offer themed Babygrams for holidays or events?

Babygrams.com provides themed Babygrams for various celebrations, including holidays and special events. These Babygrams...

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