What is your return policy?

At Babygrams.com, we strive to ensure your satisfaction with every purchase. Therefore, we have a straightforward and customer-friendly return policy. If you are not entirely happy with your order, you may return it within 30 days of purchase for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Simply contact our customer support team, and they will guide you through the return process. Please note that personalized or customized items cannot be returned unless there is a defect or error on our part. We aim to make your shopping experience with us as hassle-free as possible, and our return policy is designed with your satisfaction in mind.