What is B&H's return policy?

B&H Photo Video has a straightforward return policy that is designed to ensure customer satisfaction. Generally, customers have a period of fifteen days from the date of receipt to return items for a full refund, provided that the items are in their original condition, including all packaging materials, accessories, and documentation. This is applicable to most items sold by B&H, including cameras, lenses, and electronics. For certain products that involve a higher risk of usage, such as drones, opened software, and certain personal items, the return policy may differ. In these cases, customers should be aware of any specific return requirements that may apply. Additionally, B&H offers an extended holiday return policy during specific promotional periods, allowing customers to return items purchased within that time frame up until a certain date in January of the following year. It is essential to check the current web page for any specifics concerning promotions or seasonal policies. It is also important to note that shipping charges may not be refundable, and customers are encouraged to retain their proof of return shipment. For detailed information regarding specific items or conditions, visiting the current B&H website is advisable, as they provide comprehensive explanations and updates about the return policy.