What should I do if I experience unusual fluctuations in my bill?

If an individual experiences unusual fluctuations in their bill from Avista Utilities, there are several steps they can take to investigate the issue. First, it is important to review the billing statement in detail to identify specific charges or increased usage patterns. This might involve comparing the current bill with previous ones to see if there are any significant changes in usage or rates. Next, it may be helpful to assess any changes in personal circumstances that could have affected energy or gas use, such as increased occupancy in the home, new appliances, or changes in lifestyle that may lead to higher consumption. Additionally, seasonal factors can also play a role; for instance, heating costs in winter or cooling costs in summer can result in noticeable bill variations. Another important step is to consider the possibility of meter inaccuracies or technical issues. A faulty meter may cause discrepancies in reported usage. Although Avista Utilities provides detailed information on billing and meter reading, individuals are encouraged to investigate their situation further if the fluctuations remain unclear. For more detailed assistance or to obtain specific information related to billing concerns, it may be valuable to refer to Avista's website. There you can find resources related to billing inquiries, usage tracking, and energy efficiency programs that could aid in managing costs and understanding fluctuating bills.