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AvalonBay Communities, Inc. Customer FAQ

Top Answers & How-to Guides

What is AvalonBay Communities, Inc.'s Phone Number?

The question we are asked most often is about how to talk to AvalonBay Communities, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there fitness facilities available in AvalonBay communities?

Yes, fitness facilities are available in AvalonBay communities. We understand the importance of maintaining a healthy lifestyle, so...
Ask any question you have about AvalonBay Communities, Inc. customer service, get an answer now.
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Amenities

What amenities are included in AvalonBay apartment communities?

AvalonBay apartment communities offer a wide range of amenities to enhance the residents' quality of life and create a comfortable...
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Pets

Do you allow pets in your apartments?

Yes, at AvalonBay Communities, we understand that pets are an important part of our residents' lives. Therefore, we gladly welcome...
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Leasing Policies

What is AvalonBay's cancellation policy for leasing agreements?

AvalonBay's cancellation policy for leasing agreements allows tenants to terminate their lease before the agreed-upon end date, subject...
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Application Process

What is the application process for renting an apartment?

To rent an apartment with AvalonBay Communities, the application process is simple and streamlined. Start by visiting our website or...
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Lease Terms

Do you offer short-term leases?

Yes, AvalonBay Communities, Inc. offers short-term leases to accommodate different resident needs. We understand that flexibility is...
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Security Deposit

What is the security deposit for an AvalonBay apartment?

The security deposit for an AvalonBay apartment varies depending on the location and specific apartment chosen. Generally, the security...
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Utilities

Are utilities included in the monthly rent?

Yes, utilities are typically not included in the monthly rent at AvalonBay Communities. Each resident is responsible for paying for...
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Furnished Apartments

Does AvalonBay offer furnished apartments?

Yes, AvalonBay does offer furnished apartments. We understand that our residents may have different housing needs, which is why we...
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Maintenance Requests

Can I make maintenance requests online?

Yes, at AvalonBay Communities, Inc. you can conveniently make maintenance requests online. We understand the importance of prompt and...
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Fitness Facilities

Are there fitness facilities available in AvalonBay communities?

Yes, fitness facilities are available in AvalonBay communities. We understand the importance of maintaining a healthy lifestyle, so...
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