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Ascension Health Customer FAQ

Top Answers & How-to Guides

What is Ascension Health's Phone Number?

The question we are asked most often is about how to talk to Ascension Health customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Ascension Health Customer Questions

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Services Offered

What types of services does Ascension Health provide?

Ascension Health provides an extensive range of healthcare services, including primary and specialty care, inpatient and...
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Are there options for telehealth with Ascension?

Ascension Health provides various telehealth services, enabling patients to consult with healthcare providers via video, phone,...
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How does Ascension handle emergency care?

Ascension is committed to delivering prompt and effective emergency care, with fully equipped emergency departments staffed by...
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Are there specialists available at Ascension clinics?

Ascension Health clinics provide a variety of specialists, including those in cardiology, orthopedics, and oncology, among...
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What health programs are available through Ascension?

Ascension provides a variety of health programs aimed at wellness and managing health conditions. These include preventive...
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Patient Information

How is patient information kept confidential?

Ascension Health prioritizes patient confidentiality by following stringent policies aligned with HIPAA regulations. Only...
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How do I access my medical records?

Patients can access their medical records from Ascension Health through the official website or a secure patient portal. If...
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How are prescriptions managed with Ascension Health?

Ascension Health ensures effective prescription management by using electronic health records to track medications, enabling...
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Insurance and Financial

What insurance plans does Ascension accept?

Ascension Health accommodates various insurance plans, including Medicare, Medicaid, and private insurers like Aetna and Cigna....
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Do you offer financial assistance for patients?

Ascension Health offers financial assistance programs to help patients manage medical expenses based on their financial need....
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Appointments and Scheduling

Can I find a provider based on specialty?

Individuals can search for healthcare providers by specialty at Ascension Health. The organization has a range of specialties...
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Can I schedule appointments online?

Patients can schedule appointments online through Ascension Health's patient portal, which allows access to health information...
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What should I bring to my first appointment?

To ensure a smooth experience at your first appointment with Ascension Health, bring a valid ID, insurance card, a list of...
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Feedback and Tools

What tools are available for managing my health?

Ascension Health provides various resources for managing health, such as the Ascension Patient Portal for accessing health...
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How can I provide feedback on my care experience?

Patients can provide feedback on their care experience at Ascension Health through various channels, such as surveys, direct...
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We look to the Ascension Health issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Ascension Health issues reported to GetHuman
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