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Ascena Retail Group Customer FAQ

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What is Ascena Retail Group's Phone Number?

The question we are asked most often is about how to talk to Ascena Retail Group customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Company Information

Where are the headquarters of Ascena Retail Group located?

Ascena Retail Group's headquarters is situated in Mahwah, New Jersey. This site serves as the center for its operations,...
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Does Ascena Retail Group have any initiatives for supporting local businesses?

Ascena Retail Group actively engages with communities by supporting local businesses through various initiatives. These include...
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Does Ascena Retail Group have any partnerships with charities?

Ascena Retail Group actively collaborates with charities, especially those benefiting women and children. Their initiatives...
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What is Ascena Retail Group's policy on personal data and privacy?

Ascena Retail Group prioritizes the privacy and security of personal data, implementing measures to protect customer...
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What is Ascena Retail Group's approach to environmental sustainability?

Ascena Retail Group emphasizes environmental sustainability through reducing its carbon footprint, enhancing resource...
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Shopping Experience

Can I shop online on the Ascena Retail Group website?

Ascena Retail Group does not have a single online shopping site but instead features individual websites for each brand, like...
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What is the return policy for Ascena Retail Group?

Ascena Retail Group generally has a customer-friendly return policy, allowing returns within 30 days for most items in original...
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Is there a loyalty program for Ascena Retail Group stores?

Ascena Retail Group has several brands, each potentially offering distinct loyalty programs with benefits like discounts, early...
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What payment options are available when shopping in-store?

Ascena Retail Group offers various payment methods in-store, including major credit and debit cards, brand-specific gift cards,...
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What promotions are typically offered during holiday seasons?

During holiday seasons, Ascena Retail Group commonly provides promotions like discounts on selected products, seasonal sales,...
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Customer Engagement

Are there any job opportunities available at Ascena Retail Group?

Ascena Retail Group regularly has numerous job openings across various brands, including corporate and store positions in...
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How can I provide feedback on my shopping experience at Ascena Retail Group?

Customers can share feedback on their shopping experiences at Ascena Retail Group through official brand websites, during...
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Products and Services

Does Ascena Retail Group offer gift cards?

Ascena Retail Group provides gift cards for its various brands, available for purchase online and in-store. These customizable...
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Is there a size guide available for Ascena Retail Group clothing?

Yes, Ascena Retail Group offers a size guide on their official website to assist customers in finding the right fit for their...
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What types of clothing are sold at Ascena's various brands?

Ascena Retail Group features a wide variety of clothing through its brands, including plus-size options at Lane Bryant and...
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Are gift wrapping services available at Ascena Retail Group?

Ascena Retail Group typically does not provide gift wrapping services at its stores, though this can vary by location or...
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Order Management

Do Ascena Retail Group stores offer international shipping?

Ascena Retail Group generally focuses on the U.S. market and does not typically provide international shipping for its brands....
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How can I find my nearest Ascena Retail Group store?

To find the closest Ascena Retail Group store, one should visit their official website to utilize the store locator tool. By...
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What is the average processing time for online orders?

The processing duration for online orders at Ascena Retail Group generally ranges from one to three business days, affected by...
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