Ascena Retail Group typically offers a customer-friendly return policy. For most of its brands, customers can return items purchased online or in-store within a specified time frame, usually 30 days, provided that the items are in their original condition with tags attached. Some items, like intimate apparel and swimwear, may have different return guidelines due to hygienic reasons. It is also common for receipts to be required for returns to facilitate the process. Additionally, certain promotions may have specific return conditions. As policies can change and may vary between different Ascena brands, customers are encouraged to visit the brand's official website for the most current and detailed information regarding returns and exchanges.