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How do I start or stop service?

Asked 2 years ago
To start or stop service with Arizona Public Service Company, a customer typically has a straightforward process to follow. For starting service, customers are generally required to provide some personal information, including their name, address, and previously used account details if applicable. It may be necessary to also present identification and possibly a Social Security number. Arizona Public Service usually allows customers to start service online through their website, which is often the most convenient option. When a customer wishes to stop service, they would typically need to follow a similar procedure. Arizona Public Service Company typically requires the customer to provide their account information and any relevant personal details. This can often be completed through the APS website or via phone. Customers should keep in mind that stopping service may require a final meter reading, which helps to ensure that billing is accurate. It is also advisable to schedule the stop in advance, especially if any specific dates or timeframes are important. For the most accurate and up-to-date information, including available methods for starting or stopping service and potential fees involved, it is beneficial to visit the APS website. There, customers can typically find details about service initiation, disconnection, and any requirements that may apply.
Answered Aug 3rd 2025

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