© GetHuman Inc.

Americas-Pet-Store.com Customer FAQ

Top Answers & How-to Guides

What is Americas-Pet-Store.com's Phone Number?

The question we are asked most often is about how to talk to Americas-Pet-Store.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Americas-Pet-Store.com customer service, get an answer now.
Contact Americas-Pet-Store.com customer service

Recent Americas-Pet-Store.com Customer Questions

Help me with my Americas-Pet-Store.com customer service issue

Order Tracking

How do I track my order?

To track an order from Americas-Pet-Store.com, visit their website and look for the order tracking area in customer service....
Read more

Can I cancel or change my order after it has been placed?

Customers can usually cancel or modify their orders with Americas-Pet-Store.com before shipping. Once an order has shipped,...
Read more

What should I do if I accidentally received the wrong product?

If a wrong product is received from Americas-Pet-Store.com, customers should verify the order against what was received,...
Read more

Pets and Care

What type of pets does Americas-Pet-Store.com sell?

Americas-Pet-Store.com offers a broad assortment of pets like dogs, cats, birds, fish, reptiles, and small mammals, as well as...
Read more

What are the best practices for caring for pets purchased from Americas-Pet-Store.com?

To care for pets from Americas-Pet-Store.com, it is important to understand their specific needs, provide a proper living...
Read more

How can I get in contact with a veterinarian for my pet?

Americas-Pet-Store.com does not offer veterinary services directly, but you can find a veterinarian by searching online for...
Read more

Shipping Information

What are the shipping options and costs?

Americas-Pet-Store.com provides various shipping methods, including standard, expedited, and express options, depending on the...
Read more

Do you offer international shipping?

Americas-Pet-Store.com mainly caters to U.S. customers and has varying policies on international shipping. For up-to-date...
Read more

Are there special shipping options for live animals?

Americas-Pet-Store.com provides specialized shipping options for live animals, emphasizing their welfare and safe transport....
Read more

Returns and Refunds

What is your return policy?

Americas-Pet-Store.com offers a return policy that generally allows returns within thirty days of purchase, provided items are...
Read more

Are all products on your website in stock?

Americas-Pet-Store.com has a diverse range of products, but stock levels can fluctuate due to various factors. Customers can...
Read more

Payment Options

What forms of payment do you accept?

Americas-Pet-Store.com accommodates various payment methods for customer ease, including major credit cards like Visa,...
Read more

Do you offer any discounts or promotions?

Americas-Pet-Store.com regularly provides various discounts and promotions that may include percentage markdowns,...
Read more

Loyalty Programs

Can I sign up for auto-delivery of pet food and supplies?

Americas-Pet-Store.com provides an auto-delivery service for pet food and supplies, allowing customers to set up regular...
Read more

Do you have a loyalty program for frequent customers?

Americas-Pet-Store.com does not currently detail a loyalty program for frequent shoppers. However, it is common for online pet...
Read more

Are there loyalty points for pet food purchases?

Americas-Pet-Store.com features a rewards program that allows for earning loyalty points on pet food purchases. Points can be...
Read more
We look to the Americas-Pet-Store.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Americas-Pet-Store.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!