What steps can I take if I experience damage during my move?

If a customer experiences damage during their move with Allied Van Lines, several steps can be taken to address the situation. First, it is essential to document the damage thoroughly. This includes taking clear photographs of the damaged items and noting any details about the condition in which they were received. Next, it is important to notify the moving company as soon as possible. Allied Van Lines typically has a specific timeframe within which customers must report any damage. This notification often requires providing the documented evidence mentioned earlier. Customers may also want to gather any relevant information such as the shipment reference number and details of the items affected. The moving company may require customers to fill out a claim form, which outlines the damage and the desired resolution. Allied Van Lines generally has a claims process in place to handle these situations, and following their guidelines can assist in achieving a satisfactory outcome. Finally, staying informed about the coverage options chosen for the move can clarify the customer's entitlements regarding damages. Customers can certainly refer to the company's website for specific details related to their claims process and to find additional contact information if needed.