GetHuman is a customer-oriented company that helps to solve the service issues of consumers. We provide simple guides that consumers can use to overcome problems such as tracking purchases. Our staff also collects contact information for agents of big companies such as Alibris so that consumers can seek additional help when needed.
Have you ever had a tiresome day and just needed to relax and have a quiet time? Having a good source of entertainment would do the trick. Whether it's reading material, soft music, or the movies you love, finding something that keeps you at peace can be great at uplifting your spirit. And with technology at the forefront of business operations in the modern world, all you have to do to get tranquility is to access a smart device and go online.
Alibris was founded in 1997 to deliver products such as new, used, and rare books as well as movies and music. It provides a platform where thousands of independent sellers globally can sell their products. Clients can create online accounts, manage their purchase orders, and even make electronic payments. So what happens when you buy a product and want to keep track of the shipping process?
If you want to track your Alibris order, there's a simple process to follow. The guide below will provide insight into the steps you can follow.
The process
Customers who have Alibris accounts can use the following steps to trace their orders after shipment:
Launch the official Alibris website on your personal computer
Click on the menu button towards the top left of the home page, and a dropdown menu will appear. Choose the Sign-in option
Scroll down towards the registered users' section, provide your email address and password, and then hit the Sign-in button
Click on the account link at the upper-right side of any page in the website and follow the system prompts to view orders and their current status
You can also visit the shipping, tracking, and delivery page to get details about shipping methods and timeframes
For people who don't have Alibris accounts and want to track their orders:
Log into your email address
Locate the order acknowledgment or shipping notification email and click on the order-status link
You can then heed the instructions in place and then access and view your order information
Even after following the above guide diligently, you may fail to track your order. That's where the customer care team comes in. Customers can reach out to service agents and seek assistance for the problems they have. Here's a look at some of the methods you can use to reach out to Alibris agents.
Phone number
Alibris offers customer care support via phone call. Clients can call the toll-free line and request for assistance for your tracking issue. You should have your online account details before the call to provide the information when needed. The agents will then locate your account, provide your shipment information, and give you a timeline of when to expect your package. Additionally, the staff can provide follow-up services for previous issues and discharge essential tips for future use.
Help page
Another way of getting hold of service reps is through the online help desk. The platform has a surfeit of help volumes and topics that clients can dig through, select one, and communicate with a company rep through chat. Customers can then issue their complaints, and the staff will try and provide the information you need. You can also gain access to the written account in the future if you face a similar problem.
GetHuman has been working for over 10 years on sourcing information about big organizations like Alibris.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Alibris Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.