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What is the return policy for Alex and Ani?

Asked 2 years ago
Alex and Ani has a straightforward return policy that allows customers to return items within a specified timeframe. Typically, the company's return policy states that products must be returned within thirty days of the original purchase date. Items should be in their original condition, unworn, and in their original packaging for a return to be accepted. It is important to note that certain items may be excluded from returns, such as personalized or custom pieces. If a customer is returning an item purchased from Alex and Ani's website, they may need to arrange for return shipping. When returning items, customers are usually encouraged to keep a record of tracking information to ensure the return is processed smoothly. For specific details regarding return processes, acceptable conditions, and any exceptions, it is advisable to refer to the current policies outlined on the official Alex and Ani website. This will provide the most accurate and updated information regarding returns, exchanges, and any related inquiries customers may have. Knowing the precise guidelines can help facilitate a seamless return experience.
Answered Jul 21st 2025

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